We will contact you on your registered mobile number to confirm your purchase. Once the order is confirmed from your end, the ordered product will be shipped within 4 business days. The order delivery time frame is 7-10 business days.

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that Gift Cards are non-returnable items. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: Product with obvious signs of use Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 14 days after delivery

We only replace items if they have a manufacturing defect or damage. Please notify us within 24 hours after the product has been delivered.

If you need to exchange it for the same item, send us an email at contact@locallane.in and send your item to: J9/1, Rajouri Garden Extension Road, West Delhi- 110027.

Customer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To return your product, you should mail your product to: J9/1, Rajouri Garden Extension Road, West Delhi- 110027. .